Booking a ride with Pompomcar is designed to be quick, simple, and efficient. Whether you need an on-call driver, a chauffeur-driven car, an airport transfer, or a one-way drop, the platform gives you full control over your trip from start to finish. This article explains the complete booking flow, how to manage your rides, and what to do if you need help during or after the journey.
Pompomcar offers an easy booking experience through the website. The steps are straightforward:
Select from available categories:
On-call drivers
Chauffeur-driven taxis
Hourly driver hire
One-way drops
Airport transfers
Luxury rides
Provide essential information:
Pickup location
Drop location
Trip date and time
Vehicle type (if applicable)
Service duration (for hourly hire)
You will see:
Fare estimates
Providers available
Vehicle specifications
Included kilometres/hours
Add-ons
Add contact details, verify the final fare, and complete the booking.
You will receive:
Booking confirmation
Trip ID
Driver/vehicle info (when assigned)
In-app/web tracking link
Once booked:
The system finds the best available provider or driver
You receive driver details when assigned
You can track the driver’s arrival
You can call or message the driver if needed
If a provider is not immediately available, the system continues searching automatically.
You can manage everything through the dashboard:
Available Actions
Modify ride details
Change pickup time/date
Update pickup or drop location
Add instructions for the driver
Cancel the ride
Download invoice
Raise complaints or feedback
Real-Time Status Updates
Your dashboard displays:
Driver on the way
Driver arrived
Ride in progress
Ride completed
Payment pending
Invoice generated
After a driver is assigned:
A live tracking link becomes available
Map view shows vehicle movement
ETA updates in real time
You receive notifications for delays or changes
Tracking helps ensure safety, transparency, and timing accuracy.
While the trip is ongoing, you can:
Share ride status with family/friends
Request route changes (provider rules apply)
Contact driver support
View live cost updates (if dynamic pricing applies)
Once the ride ends:
You receive a digital invoice
Complete payment (if pending)
Share feedback
Report issues
Download receipts anytime
If you face issues such as:
No driver assigned
Delayed arrival
Vehicle mismatch
Incorrect fare estimate
Route concerns
Unsafe driving
Use Help → Ride Support or the support hotline. Most issues are resolved within 2–12 hours.
Always verify the driver and vehicle details
Use in-app/web tracking
Share your ride with a trusted contact
Never pay outside the Pompomcar system unless stated by the provider