How to Book & Schedule a Vehicle on Pompomcar
Booking a vehicle on Pompomcar is designed to be effortless, fast, and fully transparent. Whether you're hiring a car for daily use, airport transfers, local travel, or long trips, our platform ensures that you can book the right vehicle at the right time—without hassles.
This guide explains how vehicle booking works, how scheduling options operate, and what to expect at every step.
1. Browsing Available Vehicles
You can browse vehicles from:
- Kochi-Based Fleets: Localized fleets offering tailored transportation services in Kochi.
- Partner Vehicles Near Your Location: Access to nearby partner vehicles for convenient transportation options.
- Self-Drive and Chauffeur-Driven Categories: Flexibility to choose between self-driving or hiring a professional driver for your trip.
- Compact, Sedan, SUV, Luxury, and Premium Segments: Wide range of vehicle categories to suit various preferences and budgets.
Use filters such as:
- Vehicle Type: A variety of vehicles available to suit different preferences.
- Seating Capacity: Options accommodating individuals or larger groups, tailored to needs.
- Price Range: Competitive pricing designed to fit various budgets and service requirements.
- Service Type: Options for self-drive or chauffeur services to match customer preferences.
- Fuel Type: Choices of Petrol, Diesel, and Electric vehicles for eco-friendly options.
- Transmission: Selection between Manual and Automatic transmission for driver comfort.
- Pick-Up/Drop-Off Mode: Flexible arrangements for direct or designated pickup and drop-off points.
Once you apply filters, the system displays available vehicles with live pricing and availability.
2. Choosing Pickup & Drop Locations
Pompomcar supports multiple location options:
- Home Pickup:
- Home Drop
- Pickup from Partner’s Location
- Airport Pickup/Drop
- City-Specific Pickup Points
Depending on the vehicle, you may see:
- Free Pickup
- Low-Cost Pickup
- Self-Pickup (No Extra Charge)
All costs are clearly displayed before confirming the booking.
3. Real-Time Availability Checking
When you select your:
- Date: Specify the date for your transportation service.
- Time: Indicate the preferred time for pickup or drop-off.
- Pickup Location: Provide the exact address or landmark for collection.
You will see vehicle availability in real-time.
Unavailable vehicles will be marked as “Not Available” or will not appear in search results.
4. Scheduling Your Booking
Different scheduling options include:
✔ Instant Booking
Vehicle confirmed immediately if available.
✔ Scheduled Booking
Select any future date & time. Ideal for:
- Airport Travel: Reliable transportation to and from airports for hassle-free travel.
- Business Trips: Professional transport solutions tailored for corporate needs.
- Events: Coordinated transportation for special occasions and gatherings.
- Pre-Planned Journeys: Organized travel itineraries to enhance convenience and efficiency.
✔ Flexible Scheduling
If exact time isn’t fixed, choose a flexible slot to hold vehicle reservation for a short period.
5. Review & Confirm Your Booking
Before final confirmation, review:
- Vehicle Model
- Provider Details
- Pricing Breakdown
- Required Documents (for Self-Drive)
- Cancellation Policy
- Extra Amenities
After reviewing, tap "Confirm Booking".
6. Booking Payment
Supported payment types:
- UPI: Seamless payments through Unified Payments Interface for quick transactions.
- Credit/Debit Cards: Accepts major credit and debit cards for secure payments.
- Net Banking: Convenient online banking options for direct transfers.
- Wallets: Supports digital wallets for fast and easy transactions.
- Pay-on-Pickup: Flexible payment option available for select vehicles at the time of pickup.
Pricing is always transparent with:
- Base Fare: The initial cost for the transportation service, excluding additional fees.
- Insurance Charges (if applicable): Optional costs for insurance coverage against damages or liabilities during the rental.
- Pickup/Drop Charges: Fees associated with collection and return of the vehicle based on location.
- GST: Applicable Goods and Services Tax added to the overall fare.
- Refundable Deposit (Self-Drive): Security deposit required for self-drive rentals, refundable once the vehicle is returned in satisfactory condition.
7. Booking Confirmation
Once confirmed, you receive:
- Booking ID: Unique reference number for your reservation, facilitating easy access and tracking.
- Vehicle Details: Comprehensive information about the booked vehicle, including make, model, and features.
- Pickup Instructions: Step-by-step directions on where to meet the driver or locate the vehicle.
- Driver Details (if Chauffeur-Driven): Information about the driver, including name, photo, and contact details for direct communication.
- Payment Summary: Detailed breakdown of the total cost, encompassing the base fare, taxes, and any additional fees.
- Live Tracking (if Supported): Real-time tracking capability allowing you to monitor the vehicle's location and estimated time of arrival.
All confirmations are shared via:
- Email: Receive confirmations and important updates directly to your email for convenient reference.
- SMS: Instant text message notifications for booking details and timely reminders.
- In-App Notifications: Real-time alerts and updates within the app for a streamlined user experience.
8. Modifying or Cancelling a Booking
You can update:
- Pickup Time: Modify the scheduled time for your collection to accommodate any changes in plans.
- Drop Time: Adjust the intended drop-off time to ensure a smooth transition.
- Location: Change the pickup or drop-off location as needed for convenience.
- Add-Ons: Update or select additional features, such as child seats or additional luggage options, based on your requirements.
Modification options depend on vehicle provider availability.
Cancellation terms vary but are always displayed during booking.
9. No-Show & Delay Policy
If you delay or fail to show up, charges may apply depending on:
- Booking Type: Different charges may apply based on the nature of your reservation (e.g., one-way, round-trip).
- Provider Rules: Specific terms and conditions set by the service provider regarding delays and no-shows.
- Duration of Delay: Potential fees may increase depending on how long you delay or if you fail to show up for your scheduled pickup.
Always view the provider’s policy before confirming.
10. Completing Your Booking
On the scheduled time:
- Meet Provider or Driver: Arrive at the designated location to connect with your assigned driver or service provider.
- Verify Vehicle Condition: Inspect the vehicle for any pre-existing damage or issues before starting your journey.
- Upload Pickup Photos (if needed): Document the vehicle condition or your pickup location by uploading photos, if required.
- Start the Trip: Begin your travel once all checks are complete and you are ready to go.
At the end of the trip, return the vehicle to the specified location and complete drop checklist.